Is the free plan really free forever?

Yes. 1 agent, unlimited chats, unlimited websites, a branded widget, and 3 years of chat history are free forever, with no credit card required.

How does the AI chatbot work?

Point the AI at your website URL, docs, or FAQ and it learns your business content. Visitors get instant answers 24/7, and the AI hands off to a human with the full transcript when a conversation needs one.

Can my team answer from the browser?

Yes. Agents can reply from the web console in any browser, or use the desktop and mobile apps when they prefer a dedicated workspace.

Do my chats and customer data stay private?

Every chat runs over SSL. MyLiveChat provides GDPR support, a Data Processing Agreement, account permissions, and transcript history, and never sells your customer conversations.

How long does installation take?

Most teams are live in minutes. Paste the snippet or install a plugin for your platform, and the widget appears on your site right away. The typical install takes under two minutes.

How much does MyLiveChat cost?

MyLiveChat is free forever for 1 agent, with unlimited chats and websites. Paid plans start at $15 per month to remove branding and add seats, and an optional AI assistant can be added whenever you are ready.

Can I cancel or change my plan at any time?

Yes. You can upgrade, downgrade, or cancel from your dashboard at any time. There are no long-term contracts, and the free plan never expires.

Supporting website teams since 2003

Free live chat + AI chatbot that never sleeps. Built for teams that want less software, not more.

MyLiveChat gives your team live chat, visitor history, help articles, and an optional AI assistant trained on your approved content. Start with one free agent, unlimited chats, unlimited websites, and a chat widget you can launch in minutes without entering a credit card.

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No credit card Unlimited chats Unlimited websites Free forever

Answer visitors from the browser console, route conversations to the right department, keep transcript history, invite high-intent visitors to chat, and add source-backed AI answers when repeat questions begin filling the queue. Human agents can take over with the conversation context intact. MyLiveChat works with WordPress, Shopify, BigCommerce, Joomla, Drupal, Magento, OpenCart, Google Sites, and any website that accepts one script tag.

Agent workspace

Visitor queue Elena · Shopify Marcus · Pricing New visitor · Help

Do you have a Shopify plugin? Yes — install it from the Shopify integration page. AI handed off with conversation context I can help you finish the setup.

Free forever for 1 agent

Give every visitor an instant way to reach you.

Launch live chat, connect your knowledge base, and add AI answers when you are ready. No credit card, no trial clock.

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