Start free with one live agent and unlimited conversations.
Often starts with a trial, seat planning, or a larger support-suite setup.
Simple plan ladder: free for 1 agent, then predictable monthly upgrades for seats, branding, routing, and AI options.
May combine seat pricing, suite tiers, AI add-ons, outcome pricing, or higher plan requirements for advanced automation.
AI, agents, transcripts, and knowledge base live in one chat workflow, so handoff context stays visible.
AI agents can be powerful, but knowledge, routing, QA, and escalation policies often need a broader rollout.
Deflect repetitive website questions, cite approved knowledge, and hand off with transcript context when a human is needed.
Often targets broader digital-worker workflows across email, chat, voice, external systems, and enterprise reporting.
Optimized for the channels most website-first teams use every day: chat widget, offline messages, help center, and follow-up.
Best when support must span many external channels such as social messaging, voice, and large omnichannel operations.
Track chats, messages, visitors, offline messages, KB gaps, and AI usage from practical dashboard views.
Larger suites may add advanced SLA, workforce, QA, and outcome analytics that require more configuration discipline.
Use guided setup or common CMS integrations, then tune the widget from the dashboard.
Usually flexible, but teams may need to assemble messaging, bots, knowledge, and routing separately.
Designed to stay approachable for founders, agencies, stores, SaaS teams, and lean support desks.
Broader platforms can be excellent for enterprise operations, but may feel heavier for simple website support.
A fast, branded chat button with live agent presence, AI answers, and help content in one place.
Strong options exist, but visitor experience can vary based on which modules and automations are enabled.