Platform Overview

A live chat platform designed to feel useful on day one.

Start with the free version, choose from 100+ themes, and scale into deeper routing, analytics, and team workflows only when you need them.

Engage

Live chat, proactive invitations, mobile chat, and 100+ visual themes for web visitors.

Operate

Agent console, transcripts, monitoring, routing, and analytics for growing teams.

Customize

Brand the widget, pick a theme fast, secure communications, and connect data through API-driven integrations.

Customer conversations

  • Multiple simultaneous chat sessions handled from one agent console
  • Customizable visitor popup messenger and embedded chat experiences
  • Spell checker, canned responses, and file transfer to keep conversations efficient
  • Email chat transcripts for visitors and follow-up continuity

Visitor intelligence

  • Real-time visibility into who is on your site and where they came from
  • Proactive chat invitations when visitors match the behaviors you care about
  • Analytics and reporting for support quality and conversion opportunities
  • Fast response time even on slower connections

Team operations

  • Reliable chat engine built for high load, long-running deployments, and scalability
  • Agent dashboard for administration, permissions, and configuration
  • No extra plugins, applets, DLLs, or ActiveX requirements for visitors
  • Desktop, browser, and mobile agent workflows for coverage across shifts

Security + customization

  • Secure SSL chat communication so visitors know the conversation is encrypted
  • Widget design that can be matched to your site for a seamless brand experience
  • Extensible customization and API hooks for product, user, or workflow context
  • Compelling end-user experience with rich, intuitive chat interactions

Chat with your visitors, Increase sales and conversions, make your customers happy!