Integrations & API

Plug MyLiveChat into the rest of your stack.

Slack notifications. Shopify and WordPress one-click installs. A REST API for everything else. Webhooks for the events you care about. Your stack, talking to ours.

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One-click installs

Pre-built for the platforms you already use.

Shopify

Add the launcher to every storefront page from the Shopify App Store.

WordPress

Plugin from the WP directory — no theme code edits required.

Wix & Squarespace

Paste the embed snippet into the platform’s custom-HTML block.

Custom HTML

One <script> tag — works on every framework.

Slack

New chats, in your team channel.

Connect your Slack workspace, paste a webhook URL, pick which events you care about. Done in two minutes.

  • New chat started
  • Missed chat (no agent online)
  • AI handoff requested
  • Offline-form submission
  • Daily summary digest
Slack notification example
Slack notification when a chat starts — with quick-reply buttons.
REST API

A first-class API for everything else.

Bearer-token auth. JSON in, JSON out. No SOAP, no XML, no surprises. Use it to build custom integrations, sync data into your CRM, or power your own internal tooling.

Chats
GET /v1/chats

List + filter conversations. Paginated.

Visitors
POST /v1/visitors

Identify visitors from your own auth.

Articles
PUT /v1/articles

Sync KB content from your CMS.

Agents
GET /v1/agents

Roster, online status, departments.

Transcripts
GET /v1/transcripts/:id

Full conversation export — JSON or HTML.

Webhooks
POST /v1/webhooks

Subscribe to events; we POST to you.

curl -X POST https://api.mylivechat.com/v1/visitors \
  -H "Authorization: Bearer $MLC_TOKEN" \
  -H "Content-Type: application/json" \
  -d '{ "email": "lee@example.com", "name": "Lee", "plan": "pro" }'
Webhooks

Push events to your own server.

Subscribe to chat.started, chat.ended, offline.form, ai.handoff. We POST signed JSON to your URL with retry-on-fail.

Visitor SDK

Identify your logged-in users.

Drop-in JS: MyLiveChat.identify({...}). The chat now knows who’s on the line — subscription tier, name, last order, anything you pass.

Build something custom

All paid plans include API access.

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Give every visitor an instant way to reach you.

Launch live chat, connect your knowledge base, and add AI answers when you are ready. No credit card, no trial clock.

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