Proactive Chat Invitations

My Live Chat's proactive chat feature lets your live chat agents reach out to online visitors and offer proactive assistance, push conversions, and help drive online sales.

Do not wait for the customer to start the conversation. The agents can take the initiative and proactively engage your visitors by sending them popup friendly 'invite' messages. Visitors can click the message to start a live chat session. You can also configure the proactive chat request to be sent to all the visitors when specific conditions are met (for example, after a specified period of time, or used specific keywords).

chat invitation

chat invitation

In Mylivechat Control Panel, there are 8 built-in chat invitation templates to choose.