Proactive Chat Invitations
My Live Chat's proactive chat feature lets your live chat agents reach out to
online visitors and offer proactive assistance, push conversions, and help drive
Do not wait for the customer to start the conversation. The agents can take the initiative
and proactively engage your visitors by sending them popup friendly 'invite' messages.
Visitors can click the message to start a live chat session. You can also configure
the proactive chat request to be sent to all the visitors when specific conditions
are met (for example, after a specified period of time, or used specific keywords).
In Mylivechat Control Panel, there are 8 built-in chat invitation templates to choose.