Real-Time Visitor Monitoring

Real-Time Visitor Monitoring allows you to track visitors as they move through your website in real time. Our Visitor Monitoring application helps you understand traffic patterns and see the complete picture on your website. Visitor monitoring is also the foundation for proactive chat invitations.

Each visitor to your Website is tracked as they move about from page to page. Operators can view every detail about the visitor including:

  • Search engine
  • Search engine keywords
  • Referring URL
  • Current page
  • Previous chats
  • Chat history
  • Browsing history
  • Time spent on the Website
  • Visitor username (need integration)
  • Return visitor indicator with number of visits
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Visitor Monitoring
chat sessions

Chat with your visitors, Increase sales and conversions, make your customers happy!