Security

Every conversation, end-to-end TLS-encrypted.

No "upgrade for SSL" tier. Every MyLiveChat plan ships with TLS 1.2+ with modern cipher suites — visitor side, agent side, and the data in between. Free plan included.

Visitor ↔ CDN

TLS 1.2 / 1.3, HSTS-preloaded domain, automatic redirect from HTTP.

CDN ↔ Origin

Encrypted hop to our application servers — never plaintext over the public internet.

Agent ↔ Origin

Operator console, web app, and mobile apps all use TLS — same posture.

What that gets you

Padlock-green by default.

  • Visitor sees the lock icon — no mixed-content warnings
  • SEO-clean — loading us doesn’t downgrade your page’s lighthouse score
  • Compatible with strict CSPs — we publish the exact script-src / connect-src entries
  • Automatic certificate rotation — nothing for you to renew
  • Compliant with GDPR transit-encryption requirements
Browser address bar showing TLS padlock
Browser shows the lock — chat is loaded over a clean TLS channel.
The technical posture

Modern, audited, boring — in a good way.

TLS 1.2 + 1.3

Older protocols disabled. ECDHE forward secrecy. AES-GCM / ChaCha20-Poly1305 cipher suites only.

HSTS preload

Our domain is on the HSTS preload list — browsers refuse to ever load us over plain HTTP.

A+ on SSL Labs

Independently scanned and rated by Qualys SSL Labs — no protocol downgrades, no weak ciphers.

Automated rotation

Certificates re-issued automatically before expiry. No outages, no maintenance window.

Free on every plan

Encryption isn’t an upsell.

Including the Free tier. There’s no version of MyLiveChat that runs unencrypted.

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