live chat
My Live Chat Plugin for BigCommerce provides an easy way to integrate your BigCommerce store with the LiveChat solution. My LiveChat is a fast, high performance and most user-friendly live chat solution. It allows you to live chat with website visitors, monitor site traffic, and analyze visitors' web activities, including their search engine and keyword usage.
This tutorial will help you install LiveChat solution on your BigCommerce based online shop. Before you proceed you need to have a MyLiveChat account. If you don't have one, please sign up for a free LiveChat account.

Step 1. Copy MyLiveChat Code

Login mylivechat web console, click Deployment menu on the left. Choose Embedded Chat tab and copy mylivechat code.

Step 2. Config Live Chat Settings and Insert MyLiveChat code

Now login to your BigCommerce account. You need to:

  1. Click App -> Live Chat menu on the top

    BigCommerce LiveChat 1

  2. Select Other Third Party Live Chat Service and place MyLiveChat code

    BigCommerce LiveChat 2

    BigCommerce LiveChat 3

  3. Choose the Chat Box Location and press Save.

Preview

What's next?

To start chatting with your customers, install desktop agent console or use web agent console.

Any questions?

We're always willing to help you. If you have any questions, please contact us using LiveChat button on top of this page or visit the Support page.

Live Chat Plugins

MyLiveChat works seamlessly with the apps you already use to power your business, including the most popular CRM, CMS, eCommerce, SaaS solutions.

Web Web

Windows Windows

icon_mac Mac

Windows Android

iOS iOS

Desktop Desktop

Your customers are already on your site. Chat with your visitors, Increase sales and conversions, make your customers happy!