Magento Live Chat Plugin Integration

My Live Chat Plugin for Magento provides an easy way to implement live chat solution on your Magento online store in a few minutes. My LiveChat is a free, fast, high performance and most user-friendly live chat solution. It allows you to live chat with website visitors, monitor site traffic, and analyze visitors' web activities, including their search engine and keyword usage.

This tutorial will help you install LiveChat solution on your Magento online shop. Before you proceed you need to have a MyLiveChat account. If you don't have one, please sign up for a free LiveChat account.

Start Now
WordPress chat

Step 1. Copy MyLiveChat Code

Login mylivechat web console, click Deployment menu on the left. Choose Chat Button tab and copy mylivechat code.

Step 2. Add MyLiveChat Block

Now login to your Magento admin panel, click CMS -> Static Blocks menu on the top, click Add New Block button. On editing page, click Show/Hide Editor button to hide editor, insert MyLiveChat code to the text area.

Magento LiveChat 1

Step 3. Add MyLiveChat Widget

Click CMS -> Frontend Apps menu on the top, click Add New Frontend App Instance button, you need to:

  1. Select Type
    Magento LiveChat 2
  2. Select and input Frontend Properties
  3. Select Layout Updates options

    Magento LiveChat 3

  4. Edit Frontend App Options, select MyLiveChat block from the popup block list

    Magento LiveChat 3

What's next?

To start chatting with your customers, install desktop agent console or use web agent console.

Any questions?

We're always willing to help you. If you have any questions, please contact us using LiveChat button on top of this page or visit the Support page.

What is Magento?

Magento was a direct response to the emerging new needs of today's online merchants. More than any feature or functionality what our clients really needed was "flexibility." Our primary goal with Magento was to develop a platform that put the control back in the hands of the online merchant and placed no constraints on business processes and flow.

Chat with your visitors, Increase sales and conversions, make your customers happy!