Add MyLiveChat to your Shopify store

MyLiveChat plugin for Shopify provides an easy way to integrate your Shopify online shop with MyLiveChat. MyLiveChat helps your team answer visitors quickly, collect offline messages, and keep support conversations organized. It lets your team answer visitors in real time, see helpful visitor context, and keep every conversation available for follow-up.

Use this guide to add MyLiveChat to your Shopify store.

If you do not have a MyLiveChat account yet, create a free MyLiveChat account.

Start free
Live chat setup guide

Step 1. Get your MyLiveChat code

Sign in to the MyLiveChat web console and click Deployment menu on the left. Choose Embedded Chat tab and copy the MyLiveChat code.

Step 2. Open Template Editor in your Shopify admin panel and Add the MyLiveChat code

  1. Sign in to your Shopify admin panel.

    shopify LiveChat 1

  2. Find and click Themes menu on the left

    shopify LiveChat 2

  3. Click Template Editor

    shopify LiveChat 3

  4. Click theme.liquid to edit your layout

    shopify LiveChat 4

  5. Add the MyLiveChat code to bottom of template, and Save

    shopify LiveChat 5

What's next?

After setup, sign in to the web console to answer visitors from your browser. You can also use the desktop app from the download page if your team prefers it.

Any questions?

If anything is unclear, contact our support team from the chat button on this page or visit the Support page. We can help you choose the right setup path.

What is Shopify?

Shopify offers a complete ecommerce solution that allows you to set up an online store and easily sell your goods. It lets you organize your products, customize your storefront, accept credit card payments through payment gateways, track and respond to orders — all with a few clicks of the mouse.

Free forever for 1 agent

Give every visitor an instant way to reach you.

Launch live chat, connect your knowledge base, and add AI answers when you are ready. No credit card, no trial clock.