Add MyLiveChat to your ekmPowershop store

My ekmPowershop Live Chat Plugin provides an easy way to integrate your ekmPowershop online store with MyLiveChat. MyLiveChat helps your team answer visitors quickly, collect offline messages, and keep support conversations organized. It lets your team answer visitors in real time, see helpful visitor context, and keep every conversation available for follow-up.

Use this guide to add MyLiveChat to your ekmPowershop store.

If you do not have a MyLiveChat account yet, create a free MyLiveChat account.

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Live chat setup guide

Step 1. Get your MyLiveChat code

Sign in to the MyLiveChat web console and click Deployment menu on the left. Choose Embedded Chat tab and copy the MyLiveChat code.

Step 2. Design the template and Add the MyLiveChat code

Now sign in to your ekmPowershop admin account. You need to:

  1. Click Design menu on the top, then select template tab

    ekmPowershop LiveChat 1

  2. Press CHANGE TEMPLATE button

    ekmPowershop LiveChat 2

  3. Select wish to use a custom design for my online shop

    ekmPowershop LiveChat 3

  4. Select I wish to modify an existing ekmPowershop template

    ekmPowershop LiveChat 4

  5. Pick the theme you use, click YES, APPLY THE TEMPLATE button

    ekmPowershop LiveChat 5

  6. Add the MyLiveChat code to anywhere you want to display, and save

    ekmPowershop LiveChat 6

What's next?

After setup, sign in to the web console to answer visitors from your browser. You can also use the desktop app from the download page if your team prefers it.

Any questions?

If anything is unclear, contact our support team from the chat button on this page or visit the Support page. We can help you choose the right setup path.

Free forever for 1 agent

Give every visitor an instant way to reach you.

Launch live chat, connect your knowledge base, and add AI answers when you are ready. No credit card, no trial clock.