Add MyLiveChat to your Joomla site

MyLiveChat plugin for Joomla provides an easy way to integrate your Joomla!-powered website with MyLiveChat. MyLiveChat helps your team answer visitors quickly, collect offline messages, and keep support conversations organized. It lets your team answer visitors in real time, see helpful visitor context, and keep every conversation available for follow-up.

You can install MyLiveChat plugin in just a few minutes:

Request Joomla Plugin
Joomla chat

Step 1. Install MyLiveChat Module

To add MyLiveChat to Joomla, download the MyLiveChat module first. Then open your Joomla administration panel, go to Extension Manager. Upload the MyLiveChat module file.

joomla LiveChat 1

Step 2. Config MyLiveChat settings

Click the MyLiveChat menu on the left to open plugin settings page. You need to:

  1. Input MyLiveChat ID or create a free MyLiveChat account (if you are a new MyLiveChat customer)
  2. Choose live chat button position (recommended "Widget")

WordPress LiveChat 2

WordPress LiveChat 2

Step 3. Add MyLiveChat widget to Sidebar (Skip this step if use Embedded Chat)

Click the Appearance » Widgets menu on the left to open widgets page. Then drag MyLiveChat widget from Available Widgets List to Sidebar 1

WordPress LiveChat

What's next?

After setup, sign in to the web console to answer visitors from your browser. You can also use the desktop app from the download page if your team prefers it.

Any questions?

If anything is unclear, contact our support team from the chat button on this page or visit the Support page. We can help you choose the right setup path.

What is Joomla?

Joomla! is an award-winning content management system (CMS), which allows you to build Web sites and powerful online applications.

Many aspects, including its ease-of-use and extensibility, have made Joomla! the most popular Web site software available.

Free forever for 1 agent

Give every visitor an instant way to reach you.

Launch live chat, connect your knowledge base, and add AI answers when you are ready. No credit card, no trial clock.