Add MyLiveChat to your PrestaShop store
PrestaShop Live Chat Plugin provides an easy way to integrate PrestaShop store with MyLiveChat. MyLiveChat helps your team answer visitors quickly, collect offline messages, and keep support conversations organized. It lets your team answer visitors in real time, see helpful visitor context, and keep every conversation available for follow-up.
Use this guide to add MyLiveChat to your PrestaShop store.
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Step 1. Install MyLiveChat Module
To add MyLiveChat to PrestaShop, request the MyLiveChat module first. Then open your PrestaShop administration panel, go to Modules and Services. Upload the MyLiveChat module file.
a . Choose MyLiveChat module and upload it.
b . Install module by clicking install button.
Step 2. Set up MyLiveChat
a . Click on the Configure button of MyLiveChat module to open the configure panel.
b. Set your chat account id for the MyLiveChat ID field and save the setting.
PrestaShop is fully integrated with MyLiveChat so no
further coding or setup is required.
Manage your live chat as usual with MyLiveChat admin portal.
What's next?
After setup, sign in to the web console to answer visitors from your browser. You can also use the desktop app from the download page if your team prefers it.
Any questions?
If anything is unclear, contact our support team from the chat button on this page or visit the Support page. We can help you choose the right setup path.