Add MyLiveChat to your DotNetNuke site

MyLiveChat Plugin for DotNetNuke allows you to add MyLiveChat to your DNN CMS in a few minutes. MyLiveChat helps your team answer visitors quickly, collect offline messages, and keep support conversations organized. It lets your team answer visitors in real time, see helpful visitor context, and keep every conversation available for follow-up.

Use this guide to add MyLiveChat to your DotNetNuke 8.x. If you do not have a MyLiveChat account yet, create a free MyLiveChat account.

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Live chat setup guide

Step 1. Get your MyLiveChat code

Sign in to the MyLiveChat web console and click Deployment menu on the left. Choose Chat Button tab and copy the MyLiveChat code.

Step 2. Add New Module for MyLiveChat

Log into your DotNetNuke with your admin account. Once you're in, on the top menu, select "modules" and then "add new module", drag "HTML" Module to where you want to display the module.

Step 3. Edit title for New Module on page

Look for the new module in your page, roll over the "Manage" icon link and click "Settings", input Module Title and save.

DNN8 LiveChat 1

DNN8 LiveChat 2

Step 4. Edit MyLiveChat script code to module's content

Look for the new module in your page, roll over the "Edit" icon link and click "Edit Content", click on the "Source" button of the editor and paste MyLiveChat code and save.

DNN8 LiveChat 3

DNN8 LiveChat 4

DNN8 LiveChat 5

What's next?

After setup, sign in to the web console to answer visitors from your browser. You can also use the desktop app from the download page if your team prefers it.

Any questions?

If anything is unclear, contact our support team from the chat button on this page or visit the Support page. We can help you choose the right setup path.

What is DotNetNuke?

The DotNetNuke platform is available in a free Community and subscription-based Professional and Enterprise Editions with an Elite Support option. DotNetNuke Corp. also operates the DotNetNuke Store where users purchase third party apps for the platform.

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Give every visitor an instant way to reach you.

Launch live chat, connect your knowledge base, and add AI answers when you are ready. No credit card, no trial clock.