Add MyLiveChat to your Moodle site
MyLiveChat Plugin for Moodle provides you wealth of data about your visitors. Where
they are from? How many times they have visited your website? Which pages on your
website are getting more hits? The more you will be in touch with your educators
and learners the more you will get to know about what they are expecting from your
virtual learning environment.
MyLiveChat helps your team answer visitors quickly, collect offline messages, and keep support conversations organized.
It allows you to live chat with website visitors, see helpful visitor context, and keep every conversation available for follow-up.
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Step 1. Install MyLiveChat Plugin
To add MyLiveChat to Moodle, request the MyLiveChat plugin from support first. Then upload 'MyLiveChat' directory to Moodle blocks
directory ('/blocks').
Step 2. Activate MyLiveChat Plugin
Now open your Moodle website. Visit the Notifications page "Site Administration ->
Notifications" and you will find "MyLiveChat" under the Blocks
list, then click Upgrade to active MyLiveChat block.
Step 3. Add "MyLiveChat" block
Click the Site Administration -> Plugins -> Manage blocks menu, click the
"Blocks editing on" button on the top right of list, find Add a block and
select MyLiveChat.
Step 4. Config MyLiveChat settings
Click the Configuration image icon in MyLiveChat block. You need to:
- Input MyLiveChat ID or create a free MyLiveChat account (if you are a new MyLiveChat
customer)
- Click the "Save Change" button
- Click the "Blocks editing off" button on the top right of page
What's next?
After setup, sign in to the web console to answer visitors from your browser. You can also use the desktop app from the download page if your team prefers it.
Any questions?
If anything is unclear, contact our support team from the chat button on this page or visit the Support page. We can help you choose the right setup path.